Privacy Policy

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you submit a quote request or contact us through our website forms, we collect certain information from you, including your name, phone number, email address, and details about your plumbing service needs. We refer to this information as “Contact Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking about both Device Information and Contact Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Contact Information that we collect to:
– Respond to your inquiries and quote requests;
– Schedule service appointments;
– Communicate with you about our services;
– Follow up regarding completed or upcoming work; and
– When in line with the preferences you have shared with us, provide you with information about our services.

We use the Device Information that we collect to help us improve and optimize our Site (for example, by generating analytics about how our visitors browse and interact with the Site, and to assess the success of our marketing efforts).

COMMUNICATIONS

By submitting your contact information through our forms, you consent to receive phone calls, text messages, and emails related to your service request. Message and data rates may apply for text messages.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.

We use Google Analytics to help us understand how our visitors use the Site – you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/

You can also opt-out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout

We may use third-party services to process form submissions and protect our Site from spam and abuse.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to respond to your service inquiries or otherwise to pursue our legitimate business interests listed above. Please note that your information may be transferred outside of Europe, including to the United States.

SECURITY

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

DATA RETENTION

When you submit a quote request or contact form through the Site, we will maintain your Contact Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at rootchoiceplumbing@gmail.com